Introduction
We value your privacy as much as we value your vision. This policy outlines how we collect and protect your data as a SaaS provider. By using Eglantin, you agree to the collection and use of information in accordance with this policy. We do not sell your data. We simply use it to deliver the best possible experience.
Data Collection
We collect information necessary to provide our SaaS service. This includes (1) Account Information: Name, email address, and profile details you provide; (2) Payment Information: Processed securely via third-party providers like Stripe; (3) Usage Data: Anonymous diagnostic data and interaction logs to optimize platform performance.
Usage & Purpose
Your data fuels your experience. We use it to: (1) Manage your subscription and account, (2) Provide customer support, (3) Deliver platform updates and requested newsletters, (4) Gather analysis to improve our tools, and (5) Ensure security and prevent fraudulent usage.
Data Security
The security of your data is paramount. We implement industry-standard encryption and security protocols to protect your Personal Data. However, no method of transmission over the Internet is 100% secure, and we strive to use commercially acceptable means to protect it.
Third-Party Services
We use trusted third-party providers for payments (Stripe), email delivery (Postmark/Resend), and analytics (Google Analytics). These providers have their own privacy policies and only receive the minimum data necessary to perform their specific functions.
Changes to Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes via email or a prominent notice on our platform. You are advised to review this page periodically for any updates.